Warranty & Recovery

Is this failure covered — and did we get the money back? — warranty policies and their coverage terms, an entitlement for each serialised unit, candidates raised from failed removals with a reasoned eligibility decision, claims to the supplier with their evidence, the supplier's decision, and what was recovered.

Its central question:

The transmission failed at 11 850 hours, 22½ months after it was fitted: is it inside the warranty, have we claimed it, and has the supplier's credit been received?

It is a member of the Work & Supply network. A removal flagged for warranty review in the Asset Register raises a candidate here; the hours come from Asset Lifecycle; Work Management is told so the work order shows the candidate; a recovery is only posted when SAP AP posts the supplier's credit memo.

Page What's in it
00 — Overview What the app is, the 8 models, the demo warranty
01 — Quick Reference Eligibility rules, statuses, numbers, everyday tasks
02 — System Diagram The model as a diagram, plus the interactive viewer
03 — Integration What it publishes, consumes, accepts and answers on the network

Port 5096 · application code warranty · network domain warranty.